contact
questions, returns, subscription changes, or anything else. email us and a real person will get back to you.
we reply within one business day, monday to friday.
before you email
- want to skip, swap scents, pause, or cancel a subscription? use the manage link in any subscription email, or just tell us and we'll do it for you.
- need to start a return? you have 30 days from delivery. email us and we'll send a return label. full details in our shipping & returns policy.
- order not arrived? send your order number and we'll track it down.